FAQ

Does the theme affect content?

If you are worried about losing or modifying your Help Center content while installing any of our themes, don’t be. We take care of it.

Our themes don't affect any Help Center content or content management options. You can edit Articles, Categories, etc. as normal by using the built in Zendesk Editor.

Moreover, there are some additional features that become available after installing our themes: the Knowledge Base and Community can be filled with some cool visual components and Font Awesome icons.

Customization and installation activities will not affect any content or availability of your Help Center. You check the changes and publish everything when you are ready, the changes are published immediately.

After theme installation, the content of your articles, sections, and categories will remain the same and be displayed in the new design.